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While no one has reported this issue before, it's possible that there might be network problems causing the connectivity difficulties.\n\nTo troubleshoot the issue, I recommend following these steps:\n1. Check your network connection: Ensure that your internet connection is stable and functional. You can try restarting your modem\/router or connecting to a different network to see if that resolves the problem.\n2. Retry later: Sometimes, temporary network issues can affect application and website accessibility. It's worth trying again later to see if the problem resolves itself.\n\nIf the problem persists, you can contact our dedicated support team at helpdesk@terabox.com. Please provide a detailed description of the issue you're facing, along with any relevant image files if applicable. Our VIP support team will handle your query with dedicated attention and work towards resolving your issue efficiently.\n\nThank you for your understanding and continued support.","author":{"@type":"Person","name":"flextech-admin","url":"http:\/\/54.199.24.161:8000"}},{"@type":"Comment","@id":"https:\/\/blog.terabox.com\/como-limpar-o-armazenamento-do-celular-e-pc\/#Comment2","dateCreated":"2023-05-15 17:14:03","description":"Does anyone have any idea why the terabox pc application is not working from 14th of May? Also, the website is not opening.","author":{"@type":"Person","name":"Ladlii","url":""}}]},{"@type":"BlogPosting","@id":"https:\/\/blog.terabox.com\/terabox-its-time-to-talk-about-us\/","headline":"TeraBox \u2013 It\u2019s Time to Talk about Us","url":"https:\/\/blog.terabox.com\/terabox-its-time-to-talk-about-us\/","datePublished":"2023-05-11","dateModified":"2024-05-22","mainEntityOfPage":"https:\/\/blog.terabox.com\/terabox-its-time-to-talk-about-us\/","author":{"@type":"Person","@id":"https:\/\/blog.terabox.com\/author\/flextech-admin\/#Person","name":"flextech-admin","url":"https:\/\/blog.terabox.com\/author\/flextech-admin\/","description":"TeraBox is a FREE and safe cloud storage space for files automatic backup, files upload, files share and big files transfer.","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/ad516503a11cd5ca435acc9bb6523536?s=150&d=mm&r=gforcedefault=1","url":"https:\/\/secure.gravatar.com\/avatar\/ad516503a11cd5ca435acc9bb6523536?s=150&d=mm&r=gforcedefault=1","height":96,"width":96}},"publisher":{"@type":"Organization","name":"terabox","logo":{"@type":"ImageObject","@id":"http:\/\/blog.terabox.com\/wp-content\/uploads\/2021\/11\/logo\u4ea7\u54c1\u540d-\u7ad6\u7248.png","url":"http:\/\/blog.terabox.com\/wp-content\/uploads\/2021\/11\/logo\u4ea7\u54c1\u540d-\u7ad6\u7248.png","width":900,"height":900}},"image":{"@type":"ImageObject","@id":"https:\/\/blog.terabox.com\/wp-content\/uploads\/2023\/05\/00-TeraBox-about-us-e1683789606502.png","url":"https:\/\/blog.terabox.com\/wp-content\/uploads\/2023\/05\/00-TeraBox-about-us-e1683789606502.png","height":176,"width":290},"keywords":["best cloud storage","big data","cloud security","data privacy","data security","download","earn money","file sharing","File Transfer","free cloud storage","large file transfer","large files","Storage Space","terabox","upload large file","upload large files"],"commentCount":"8","comment":[{"@type":"Comment","@id":"https:\/\/blog.terabox.com\/terabox-its-time-to-talk-about-us\/#Comment1","dateCreated":"2024-05-27 15:00:42","description":"We apologize for the inconvenience. Here are some steps to resolve this:\n\n1. Verify that the payment was made from the correct TeraBox account.\n2. Confirm with your payment provider to ensure the transaction went through.\n3. If both steps above check out, kindly send screenshots of your account and payment details to helpdesk@terabox.com for further assistance.\n\nWe value your trust in TeraBox, and strive to provide the best service possible.","author":{"@type":"Person","name":"flextech-admin","url":"http:\/\/54.199.24.161:8000"}},{"@type":"Comment","@id":"https:\/\/blog.terabox.com\/terabox-its-time-to-talk-about-us\/#Comment2","dateCreated":"2024-05-12 16:36:13","description":"I m purchase terabox premium service,my money is deducted but premium service not active please refund my money, yaha par fraud hota hai koi bhi premium service purchase mat karna bhai ,iski ma chut scamer hai terabox app","author":{"@type":"Person","name":"Vivek Kumar","url":""}},{"@type":"Comment","@id":"https:\/\/blog.terabox.com\/terabox-its-time-to-talk-about-us\/#Comment3","dateCreated":"2024-05-06 14:52:13","description":"This is probably because you're logging into two different TeraBox accounts. TeraBox allows you to register through various channels like Google, Facebook, Apple, email, and phone number. So, it's possible that the premium package you purchased is linked to the account you created through the web browser, not the one on your mobile phone. Try logging in again using the account you registered with via the web browser to access your premium membership. Thank you for supporting TeraBox!","author":{"@type":"Person","name":"flextech-admin","url":"http:\/\/54.199.24.161:8000"}},{"@type":"Comment","@id":"https:\/\/blog.terabox.com\/terabox-its-time-to-talk-about-us\/#Comment4","dateCreated":"2024-03-08 11:49:02","description":"I have purchased a premium package via a web browser, but when I log in using a mobile phone, why is my Terabox account still free?","author":{"@type":"Person","name":"Hawicks","url":"http:\/\/-"}},{"@type":"Comment","@id":"https:\/\/blog.terabox.com\/terabox-its-time-to-talk-about-us\/#Comment5","dateCreated":"2024-01-31 20:48:54","description":"I am sorry for the problem you have encountered. If you have any questions while browsing TeraBox's blog, please feel free to contact the support team at helpdesk@terabox.com To obtain more information and assistance.","author":{"@type":"Person","name":"flextech-admin","url":"http:\/\/54.199.24.161:8000"}},{"@type":"Comment","@id":"https:\/\/blog.terabox.com\/terabox-its-time-to-talk-about-us\/#Comment6","dateCreated":"2024-01-29 05:21:36","description":"Hello, I am unable to login to to my account. I need help doing this","author":{"@type":"Person","name":"Bio","url":""}},{"@type":"Comment","@id":"https:\/\/blog.terabox.com\/terabox-its-time-to-talk-about-us\/#Comment7","dateCreated":"2023-12-19 14:30:35","description":"Hi, don't worry. Our system has unique security technology protection. Please rest assured that your files are securely stored in the cloud.","author":{"@type":"Person","name":"flextech-admin","url":"http:\/\/54.199.24.161:8000"}},{"@type":"Comment","@id":"https:\/\/blog.terabox.com\/terabox-its-time-to-talk-about-us\/#Comment8","dateCreated":"2023-12-19 14:09:20","description":"Is this trust worthy cloud storage?","author":{"@type":"Person","name":"Mad","url":""}}]}]}