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  1. Hello.
    I lost my ID. I want to find it
    please tell me how i can. my user number is [USER2BBA4119]

    I wasn’t log out. I just uploaded my smartphone picture but phone is just get off and log out.

    I tried every method of login but I can’t fine my memories. please help me 🙏🏻

    1. I’m sorry to hear that you’ve lost your ID and are having trouble finding it. To help you recover your ID and access your account, please try the following steps:

      1. Check your email: Check the email associated with your account for any notifications or messages from the platform. They may contain information about your user ID or provide guidance on how to recover it.

      2. Reset password: If you remember the email address associated with your account, try resetting your password. Look for the “Forgot your Password” option on the login page and follow the instructions provided. This might help you regain access to your account.

      3. Contact support: If the above steps don’t resolve the issue, it’s best to reach out to the customer support team at helpdesk@terabox.com. Provide them with the details of your situation, including your user number [USER2BBA4119], and ask for their assistance in recovering your account. They should be able to guide you through the necessary steps or provide further support. Remember to provide as much information as possible when contacting support, as it will help expedite the process of recovering your ID.

      I hope these steps help you recover your ID and regain access to your account. Good luck, and please let me know if there’s anything else I can assist you with.

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