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TeraBox Connects Users Worldwide with Continuous Efforts

At TeraBox, we pride ourselves on being more than just a cloud storage service. We’re a global community hub, connecting over 20 million active users every day from the world. As a frontrunner in the cloud storage industry, with a remarkable user count of 250 million across more than 230 countries, TeraBox is committed to ensuring universal accessibility and user engagement. Our primary goal is to provide better cloud storage services to meet the specific requirements of every user community, regardless of their geographical location or cultural background.

TeraBox Connects Users Worldwide with Continuous Efforts 01

TeraBox User Base Across Regions

Since its establishment in May 2020, TeraBox has become a trusted choice for millions of users worldwide. Among them, India leads the pack with the highest number of users, followed closely by Indonesia, the United States, Bangladesh, and Mexico, all of which contribute significantly to our user engagement. Asia stands out as our largest user base, representing over 50% of total users, highlighting the region’s importance to us. Additionally, South America and the Middle East are also emerging markets with growing user communities.

TeraBox users by region
Efforts in Different Countries

Certainly! At TeraBox, we understand that our users come from different backgrounds and have unique needs. That’s why we make sure our products are easy to use and accessible to everyone. By listening to our users and constantly improving our offerings, we aim to create a service that meets the needs of our global community. TeraBox always strives to serve our diverse user base by focusing on product design, community engagement, and user support.

A. Product Design

1. TeraBox supports 14 languages on our official website and in-app, catering to the diverse linguistic preferences of our users worldwide.
2. To better connect with local users, we create a unique branding IP, known as Terara, tailored to the cultural nuances of each country.
3. TeraBox also supports changing audio languages, allowing users to easily switch their preferred languages.

TeraBox - change audio languages

B. Community Engagement

4. In celebration of cultural diversity and holidays worldwide, we host different activities and events, including member-exclusive promotions and exciting giveaways. Special discounts are offered during holidays such as Halloween, Valentine’s Day, and the Super Bowl.

TeraBox - Valentine's Day Special
C. Support and Accessibility

5. Dedicated teams are assigned to handle inquiries and suggestions from users in different countries.

Our dedication to localization has brought real efforts, enriching user experiences within different communities. In 2023, when we introduced an Arabic interface and updated our content, we noticed a remarkable increase in engagement from Arabic-speaking users. Likewise, when we made updates to Chinese language preferences, we saw a boost in participation from overseas Chinese communities.

TeraBox - Arabic-speaking and Chinese-speaking

Make every steps to perfect the service

To better meet the needs of our users, we’ve added new features and languages to make our platform more accessible to everyone, no matter where they’re from or what language they speak. We’re always working to improve our platform based on user feedback, and we’re committed to making sure our services work well for everyone, no matter where they are in the world.

As we go ahead, our commitment to ongoing development remains unshakable. We will actively seek user input to fine-tune our localization efforts, ensuring that our services resonate with users worldwide. Moreover, we are committed to extending our reach into new regions, with a focus on underserved areas in Africa and Latin America.

In addition to language options, we’ve made our platform compatible with different operating systems like Mac and Linux, so more people can access our services. And we’re not stopping there – in 2024, we’re still offering 1024GB of free cloud storage space, and we’re working hard to provide top-notch services. We’re also planning some big upgrades to our desktop version to make it easier for users to collaborate seamlessly between their smartphones and computers.

In the coming year, we will continue our efforts to improve our cloud storage and file-sharing services for our users!

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